Phone: 02 6772 5352

we’re here to help

Looking for help? Select the option on the right that best describes the sort of help you need.

Women’s Shelter Armidale provides high quality, client centred, support services tailored to meet the unique needs and choices of each client.

We’re here to help no matter what your circumstances are.


Your safety continues to be our priority at WSA. We have put procedures in place for increased hygiene and distancing, across all the services we offer, to reduce risks for Covid-19 transmission for both you and for our staff.

Essential services remain available to you during this period between 9:30 and 5:00pm weekdays, as does our 24/7 Crisis line if you require urgent out of hours help.

WSA values and appreciates the support we receive from the community to help us assist Women and Children, however due to the current situation with Covid-19 we are unable to accept donations of used clothing, shoes, bric-a-brac, books and toys at present.

Who we are

Women’s Shelter Armidale

Mission Statement

WSA acts to empower Women to access and maintain safe, stable, homes and to build and maintain independent lives, for themselves and their children, free from abuse and characterised by responsible self-determination.

Client Rights

Women’s Shelter Armidale is committed to the protection of client rights in all our dealings. These include the right to …

• Confidentiality
• Client Autonomy
• Freedom of Information
• Fair & Equitable Access To Services
• Feedback Form
• Appeal a Decision

See Charter of Client Rights for more information.

Code of Conduct for Staff

All WSA staff are required, as a condition of their employment, to adhere to a code of conduct which specifies a high level of ethical behavior in all their professional dealings. (See Staff Code of Conduct for more details)