NSW Ombudsman
For complaints about NSW Government funded community service providers and other agencies within its jurisdiction.
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Feedback
Compliments, suggestions, concerns, and complaints help The Womens Shelter Armidale strengthen our services and remain accountable to our community.
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We welcome positive feedback as well as concerns or complaints. You may ask an advocate, family member, friend, or support person to help you.
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If our response does not resolve your concern, independent complaint pathways remain available.
External complaint pathways
If you are not satisfied with our response
You or your advocate may contact an appropriate external body. These organisations are independent of The Womens Shelter Armidale.
NSW Department of Communities and Justice
For feedback or complaints relating to services funded or administered by DCJ.
Visit DCJ complaints and feedbackInformation and Privacy Commission NSW
For information about privacy complaints and review options in NSW.
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For information about complaints of unlawful discrimination, sexual harassment, vilification, or victimisation.
Visit Anti-Discrimination NSW complaintsWe value your voice
Feedback helps us improve how we support women, children, young people, families, and communities across our region.