Quick exit

Crisis support and referral pathway

Reach out for support.

You can contact us directly. You do not need a service provider or professional referral to ask for support.

Choose a pathway

Start in the way that works for you.

Women seeking support, family members, community members, and service providers can contact our team. Our response will be guided by safety, consent, privacy, and the support being requested.

01

Call us directly

Speak with our team about safety, accommodation, housing, health, practical needs, or what to do next. The 1800 number is free and available 24 hours a day, 7 days a week.

Free call: 1800 005 352 →
02

Make a referral

Complete the online form below or download the external referral form if you prefer to prepare the information separately.

Download the referral form →

Online support and referral form

Complete this form for yourself or to refer someone with their knowledge and consent. Provide the information you have available. Our team will review the referral and contact the nominated person about the next steps.

This form is not monitored for emergencies. Call Triple Zero (000) if anyone is in immediate danger.


Not sure where to start?

Call our team free, 24 hours a day, 7 days a week. You do not need to have everything worked out before you contact us.

Free call: 1800 005 352