For women seeking support
Talk with a trained worker about safety, housing, health, finances, children, or what to do next. You decide what support looks like.
Free call: 1800 005 352 →
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Safety. Dignity. A way forward.
Every woman deserves to feel safe.
Free, confidential support for women and children experiencing domestic and family violence or homelessness across New England.
Support is available 24 hours a day, 7 days a week.
450+women and children supported
3,800+nights of crisis accommodation
400+frozen meals each week
Start where you are
Support that responds to the whole situation.
Make a referral
Service providers can use our referral pathway to connect a woman or family with the right support.
Referral pathway →Supporting someone else
If you are worried about someone, we can help you understand the signs and have a safer conversation.
Learn about family violence →What we do
Local services. Practical help. No judgement.
Our team works alongside women at their pace, recognising that safety and recovery rarely follow a straight line.
Explore what we do →Crisis accommodation
Safe, supported accommodation for women and children experiencing domestic and family violence or homelessness.
Outreach and casework
Practical, trauma-informed support across Armidale, Guyra, Uralla, and Walcha, shaped around each woman’s goals.
Health and wellbeing
Accessible health care, specialist referrals, and coordinated support through our local service network.
Food and essentials
Nutritious meals, household essentials, and immediate material assistance when resources are stretched.
Our purpose
Vision, mission, and values.
Our vision
A community where women, children, and young people are safe, housed, connected, and free to shape their own futures.
Our mission
To provide trauma-informed, person-centred support to women, children, young people, and their families, including those experiencing homelessness, crisis, instability, domestic, family and sexual violence, and related trauma. We work alongside people to secure safety, housing, wellbeing, connection, and choice, while advocating for stronger systems and communities that support long-term stability.
Our values
These principles guide our decisions, relationships, and everyday practice.
Safety first
We prioritise physical, emotional, cultural, and relational safety in every setting.
Respect without judgement
We meet people with dignity, privacy, compassion, and accountability.
Choice and self-determination
We support people to make decisions about their own lives, goals, and futures.
Courage in action
We speak plainly, advocate strongly, and act when systems fail the people we serve.
Equity and access
We respond to regional disadvantage, complexity, and barriers to support.
Cultural responsiveness
We commit to culturally safe, healing-centred practice and to listening to First Nations knowledge and community.
Integrity
We are honest, disciplined, and accountable for the quality and impact of our work.
Collaboration
We work with others when partnership improves safety, housing, health, and recovery outcomes.
Serving New England since 1975
Rooted here. Trusted here.
The Womens Shelter Armidale is one of NSW’s longest-serving women’s refuges. We support women and children across Armidale, Guyra, Uralla, Walcha, and many smaller communities throughout New England, with local knowledge, strong partnerships, and respect for every woman’s choices.
Read our story →We acknowledge the Traditional Custodians of the many Countries where we live, work, and support our communities. We pay our respects to Elders past and present, and recognise the continuing connections of Aboriginal and Torres Strait Islander peoples to land, waters, culture, and community.
Doing good matters
Your support becomes practical safety.
Donations help fund the services, essentials, meals, and flexible support that government funding does not fully cover.